Data protection
Welcome to our website. The protection and security of your personal data during your visit to our website is important to us. That's why we'd like to inform you here about the personal data we collect when you visit our website and how we use it.
This data protection applies to the Datakeen SAS Internet offer accessible on the domains: www.datakeen.co, https://app.datakeen.co, http://*.datakeen.co (any sub-domain of datakeen.co)
1. Who is the person in charge and how can I contact him/her?
1.1 Manager
The processing of personal data within the meaning of the General Data Protection Regulation (RGPD)
FRANCEE-mail: contact@datakeen.co
Telephone: +33 1 76 43 12 96
1.2 Data protection officer
Mr Gaël Bonnardot
E-Mail: privacy@datakeen.co
2. What are we talking about?
This data protection declaration meets the legal requirements for transparency in the processing of personal data. Personal data is any information relating to an identified or identifiable natural person. For example, your name, age, address, telephone number, date of birth, e-mail address, IP address or your user behavior when visiting a website. Information which cannot (or only with disproportionate effort) be linked to your person, for example through anonymization, is not personal data. The processing of personal data (e.g. collection, consultation, use, storage or transmission) always requires a legal basis and a defined purpose.
Personal data that has been saved will be deleted as soon as the purpose of processing has been fulfilled and there is no reason to retain it for further processing. We inform you of the specific time limits for data storage or storage criteria in the processing procedures. Irrespective of this, we save your personal data on a case-by-case basis in order to assert, exercise or defend our rights and in the event of safeguarding obligations.
3. Who has access to my data?
We will only disclose your personal data that we process on our website to third parties if this is necessary for the intended purpose and, in individual cases, is based on legal grounds (e.g. consent or protection of legitimate interests). In addition, we pass on personal data to third parties on a case-by-case basis in order to assert, exercise or defend our rights. Potential recipients include, for example, judicial authorities, lawyers, auditors, courts etc.
Insofar as we have recourse, for the operation of our website, to service providers who process personal data in accordance with Art. 28 of the GDPR as part of the performance of a service, they may be the recipients of your personal data. For more detailed information on the use of subcontractors and internet services please see the overview on the various processing stages.
4. Do you use cookies?
Cookies are small text files that we send to the browser of your terminal when you visit our web pages, where they are stored. As an option to the use of cookies, information may be saved in your browser's local storage. Certain functions of our web pages cannot be activated without the use of cookies or local storage (technically necessary cookies). Other cookies, on the other hand, enable us to carry out various analyses, so that we are able to recognize the browser you are using when you visit our website again, and thus pass on various information to us (unnecessary cookies). Among other things, cookies enable us to design our website to be more user-friendly for you and more efficient, by better understanding your use of our website and identifying your preferred settings (e.g. country and language). Insofar as third parties process information via cookies, they collect this information directly from your browser. Cookies do not damage your terminal. They cannot execute any programs and do not contain any viruses.
We inform you about the respective services for which we use cookies in the processing steps.
5. What are my rights?
Considering the legal provisions of the General Data Protection Regulation (GDPR) you have the following rights as a data subject:
Information in accordance with art. 15 of the RGPD on the personal data saved in the form of useful information on the details of the processing as well as a copy of your data; Rectification in accordance with art. 16 of the RGPD of incorrect or incomplete data we have saved; Erasure according to art. 17 of the RGPD of data we have saved insofar as processing is not necessary to exercise the right of freedom of expression and information, to comply with a legal obligation, for reasons of public interest or to assert, exercise or defend one's rights; Limitation of processing according to art. 18 of the RGPD, insofar as the accuracy of the data is disputed, the processing is unlawful, we no longer need the data and you refuse their deletion because you need them to assert, exercise or defend your rights or you have lodged an appeal against their processing in accordance with art. 21 of the RGPD. Data portability in accordance with Art. 20 of the GDPR insofar as you have made personal data available to us in the context of consent in accordance with Art. 6 para. 1 letter a of the GDPR or on the basis of a contract in accordance with Art. 1 letter b of the GDPR and we have processed them by an automated process. You obtain your data in a structured, customary and machine-readable format or we transfer the data directly to another responsible party, if technically possible. Objection to the processing of your personal data in accordance with Art. 21 of the GDPR, insofar as this refers to Art. 6 para. 1 letter e, f of the GDPR and reasons exist that arise from a particular situation or the objection is directed against the mailing. The right to recourse does not exist if essential, compelling and legitimate grounds are proven or if the processing is carried out to assert, exercise or defend legal rights. Insofar as a right to recourse does not exist for certain processing procedures, this is notified. Withdrawal in accordance with art. 7 para. 3 of the RGPD of your consent given with effect for the future. Complaint according to art. 77 RGPD to a supervisory authority if you are of the opinion that the processing of your personal data does not comply with the RGPD. As a general rule, you can contact the supervisory authority at your usual place of residence, your place of work or our company headquarters.
6. How is my data processed?
In the following paragraphs, we inform you about the various processing processes, the volume and purpose of data processing, the legal basis, the obligation to make your data available and the respective storage period. There are no automated case-by-case decisions, including profiling.
6.1 Website availability
6.1.1 Treatment type and volume
When you access and use our website, we collect personal data that your browser automatically sends to our server. The following information is temporarily saved in a log file:
IP address of the requesting computer Date and time of access Name and URL of the file accessed Website from which the access was made (Referrer-URL) Browser used and, if necessary, the operating system of your computer as well as the name of your access provider We do not host our website ourselves, but use a service provider who processes the data indicated above on our behalf in accordance with Art. 28 of the RGPD.
6.1.2 Purpose and legal basis
The processing is done to maintain our main legitimate interest in displaying our website and guaranteeing security and stability on the basis of art. 6 para lit. F of the RGPD. The collection of data and storage in log files is absolutely necessary for the operation of our website. A right of recourse against the processing does not exist due to the exception under Art. 21 para. 1 RGPD. Insofar as the storage of the log file is required by law, the processing is carried out on the basis of art. 6 paragraph 1 letter c of the RGPD. There is no legal or contractual obligation to provide data, however access to our website is technically impossible without it.
6.1.3 Backup time
The above data is stored for the duration of the website's display and for a maximum of 7 days for technical reasons.
6.2 Contact form
6.2.1 Treatment type and volume
On our website you can contact us using the contact form. The information requested in the mandatory fields is required to process your request. You may also voluntarily provide additional information that you feel is necessary to process your contact request.
Your use of the contact form does not entail the transmission of your personal data to third parties.
6.2.2 Purpose and legal basis
Your data communicated in the contact form is processed for the purposes of communication and processing your request with reference to your consent in accordance with art. 6 para. 1 letter a of the RGPD. Insofar as your request relates to our contractual relationship, processing is carried out with a view to fulfilling the conditions of the contract on the basis of art. 6 para. 1 letter b of the RGPD. There is no legal or contractual obligation to provide your data, however the processing of your request is impossible without obtaining the information in the mandatory fields of the form.
6.2.3 Backup time
6.3 Applicant data
6.3.1 Treatment type and volume
On our website, you can submit a request using the form provided. The information collected in the mandatory fields is required to process your request. You can also voluntarily provide any additional information you feel is necessary to process your request.
Your request will be examined by a subcontractor appointed by us, in accordance with article 28 of the ODASG.
6.3.2 Purpose and legal basis
The processing of your data based on the use of the application form is carried out for the purpose of processing your request and deciding on the establishment of an employment relationship.There is no legal or contractual obligation to share your data.The processing of your request, however, will not be possible without providing the information in the mandatory fields.If you do not wish to provide this data, please use other means to send us your application.
6.3.3 Backup time
We keep the data collected for the duration of the application procedure and, in the event of non-employment, for a period of six months from the date of rejection. In the event of employment, your data will be collected for a period of three years after the end of your employment.
6.4 Newsletter
6.4.1 Treatment type and volume
If you register on our website to receive our newsletters, we collect your e-mail address [as well as your name ....] and save this information together with the registration date and your IP address. You will then receive an e-mail asking you to confirm your newsletter subscription (Double-Opt-in). If you do not confirm your registration within 48 hours, it will be automatically cancelled and your data will not be used to send you the newsletter.
To send the newsletter, we use a service from SendGrid Inc, which processes your personal data on our behalf in accordance with art. 28 of the RGPD. Your data will not be passed on to third parties.
6.4.2 Backup time
Once you have subscribed to our newsletter, we will store your data for a maximum of 48 hours until you have confirmed your subscription. Once your confirmation has been finalized, we save your data until you revoke your consent (unsubscribe from the newsletter), and for technical reasons for a maximum of 7 additional days.
6.5 Data relating to Google My Business reviews and pages
6.5.1 Treatment type and volume
On our Datakeen Client Reviews application, we enable users to benefit from suggested responses to reviews posted on their Google My Business establishments.
6.5.2 Purpose and legal basis
The processing of your data based on your connection to Google My Business is carried out for the purpose of providing access to the Datakeen service of suggested responses to reviews in order to provide the best possible response. There is no legal or contractual obligation to share your data. It will not be possible to process reviews without connecting to your Google My Business account via the oAuth portal.
6.5.3 Backup time
We store the data collected for as long as you use the Datakeen Client Reviews application. If you stop using the application, your Google My Business data will be deleted.