Data protection


Welcome to our website. The protection and security of your personal data during your visit to our website is important to us. That's why we'd like to inform you here about the personal data we collect when you visit our website and how we use it.


Cette protection des données s’applique à l’offre internet de Datakeen SAS accessible sur les domaines :,, http://* (tout sous-domaine de


1. Quel est le/la responsable et comment le/la contacter ?


1.1 Responsable


The processing of personal data within the meaning of the General Data Protection Regulation (RGPD)

Siège social:
176 avenue Charle de Gaules
92522 Neuilly-sur-Seine CEDEX


Telephone: +33 1 76 43 12 96


1.2 Délégué à la protection des données


Mr Gaël Bonnardot



2. De quoi s’agit-il ?


This data protection declaration meets the legal requirements for transparency in the processing of personal data. Personal data is any information relating to an identified or identifiable natural person. For example, your name, age, address, telephone number, date of birth, e-mail address, IP address or your user behavior when visiting a website. Information which cannot (or only with disproportionate effort) be linked to your person, for example through anonymization, is not personal data. The processing of personal data (e.g. collection, consultation, use, storage or transmission) always requires a legal basis and a defined purpose.


Personal data that has been saved will be deleted as soon as the purpose of processing has been fulfilled and there is no reason to retain it for further processing. We inform you of the specific time limits for data storage or storage criteria in the processing procedures. Irrespective of this, we save your personal data on a case-by-case basis in order to assert, exercise or defend our rights and in the event of safeguarding obligations.


3. Qui a accès à mes données ?


We will only disclose your personal data that we process on our website to third parties if this is necessary for the intended purpose and, in individual cases, is based on legal grounds (e.g. consent or protection of legitimate interests). In addition, we pass on personal data to third parties on a case-by-case basis in order to assert, exercise or defend our rights. Potential recipients include, for example, judicial authorities, lawyers, auditors, courts etc.


Insofar as we have recourse, for the operation of our website, to service providers who process personal data in accordance with Art. 28 of the GDPR as part of the performance of a service, they may be the recipients of your personal data. For more detailed information on the use of subcontractors and internet services please see the overview on the various processing stages.


4. Utilisez-vous des cookies ?


Cookies are small text files that we send to the browser of your terminal when you visit our web pages, where they are stored. As an option to the use of cookies, information may be saved in your browser's local storage. Certain functions of our web pages cannot be activated without the use of cookies or local storage (technically necessary cookies). Other cookies, on the other hand, enable us to carry out various analyses, so that we are able to recognize the browser you are using when you visit our website again, and thus pass on various information to us (unnecessary cookies). Among other things, cookies enable us to design our website to be more user-friendly for you and more efficient, by better understanding your use of our website and identifying your preferred settings (e.g. country and language). Insofar as third parties process information via cookies, they collect this information directly from your browser. Cookies do not damage your terminal. They cannot execute any programs and do not contain any viruses.

We inform you about the respective services for which we use cookies in the processing steps.


5. Quels sont mes droits ?


Considering the legal provisions of the General Data Protection Regulation (GDPR) you have the following rights as a data subject:

Information in accordance with art. 15 of the RGPD on the personal data saved in the form of useful information on the details of the processing as well as a copy of your data; Rectification in accordance with art. 16 of the RGPD of incorrect or incomplete data we have saved; Erasure according to art. 17 of the RGPD of data we have saved insofar as processing is not necessary to exercise the right of freedom of expression and information, to comply with a legal obligation, for reasons of public interest or to assert, exercise or defend one's rights; Limitation of processing according to art. 18 of the RGPD, insofar as the accuracy of the data is disputed, the processing is unlawful, we no longer need the data and you refuse their deletion because you need them to assert, exercise or defend your rights or you have lodged an appeal against their processing in accordance with art. 21 of the RGPD. Data portability in accordance with Art. 20 of the GDPR insofar as you have made personal data available to us in the context of consent in accordance with Art. 6 para. 1 letter a of the GDPR or on the basis of a contract in accordance with Art. 1 letter b of the GDPR and we have processed them by an automated process. You obtain your data in a structured, customary and machine-readable format or we transfer the data directly to another responsible party, if technically possible. Objection to the processing of your personal data in accordance with Art. 21 of the GDPR, insofar as this refers to Art. 6 para. 1 letter e, f of the GDPR and reasons exist that arise from a particular situation or the objection is directed against the mailing. The right to recourse does not exist if essential, compelling and legitimate grounds are proven or if the processing is carried out to assert, exercise or defend legal rights. Insofar as a right to recourse does not exist for certain processing procedures, this is notified. Withdrawal in accordance with art. 7 para. 3 of the RGPD of your consent given with effect for the future. Complaint according to art. 77 RGPD to a supervisory authority if you are of the opinion that the processing of your personal data does not comply with the RGPD. As a general rule, you can contact the supervisory authority at your usual place of residence, your place of work or our company headquarters.


6. Comment sont traitées mes données ?


In the following paragraphs, we inform you about the various processing processes, the volume and purpose of data processing, the legal basis, the obligation to make your data available and the respective storage period. There are no automated case-by-case decisions, including profiling.


6.1 Mise à disposition du site internet


6.1.1 Type et volume du traitement


Lorsque vous accédez à notre site internet et l’utilisez, nous collectons des données personnelles que votre navigateur envoie automatiquement à notre serveur.Les informations suivantes sont sauvegardées temporairement dans un fichier journal:

IP address of the requesting computer Date and time of access Name and URL of the file accessed Website from which the access was made (Referrer-URL) Browser used and, if necessary, the operating system of your computer as well as the name of your access provider We do not host our website ourselves, but use a service provider who processes the data indicated above on our behalf in accordance with Art. 28 of the RGPD.


6.1.2 Finalité et fondement juridique


The processing is done to maintain our main legitimate interest in displaying our website and guaranteeing security and stability on the basis of art. 6 para lit. F of the RGPD. The collection of data and storage in log files is absolutely necessary for the operation of our website. A right of recourse against the processing does not exist due to the exception under Art. 21 para. 1 RGPD. Insofar as the storage of the log file is required by law, the processing is carried out on the basis of art. 6 paragraph 1 letter c of the RGPD. There is no legal or contractual obligation to provide data, however access to our website is technically impossible without it.


6.1.3 Durée de sauvegarde


The above data is stored for the duration of the website's display and for a maximum of 7 days for technical reasons.


6.2 Formulaire de contact


6.2.1 Type et volume du traitement


Sur notre site internet nous vous proposons de nous contacter par un formulaire de contact mis à votre disposition. Les informations qui sont demandées dans les champs obligatoires sont nécessaires pour pouvoir traiter votre demande. De plus, vous pouvez communiquer volontairement des informations supplémentaires qui sont nécessaires à votre avis pour traiter la demande de contact.

Your use of the contact form does not entail the transmission of your personal data to third parties.


6.2.2 Finalité et fondement juridique


Le traitement de vos données communiquées dans le formulaire de contact se fait aux fins de communication et de traitement de votre demande en se référant à votre consentement selon l’art. 6 alinéa 1 lettre a du RGPD. Dans la mesure où votre demande concerne nos rapports contractuels, le traitement s’effectue en vue de remplir les conditions du contrat sur la base de l’art. 6 alinéa 1 lettre b du RGPD. II n’y a pas d’obligation légale ou contractuelle de mise à disposition vos données, toutefois le traitement de votre demande est impossible sans obtenir les informations dans les champs obligatoires du formulaire.

Dans la mesure où vous ne désirez pas mettre ces données à notre disposition, contactez-nous svp. par d’autres moyens.


6.2.3 Durée de sauvegarde


Si vous utilisez le formulaire de contact en vous référant à votre consentement, nous sauvegardons les données que nous avons collectées pour chaque demande pour une durée de trois années, à partir de l’exécution de votre demande et jusqu’à résiliation de votre consentement.


6.3 Données relatives au demandeur


6.3.1 Type et volume du traitement


Sur notre site web, nous vous proposons de nous soumettre une demande au moyen d’un formulaire prévu à cet effet. Les informations recueillies via les champs obligatoires sont nécessaires au traitement de la demande. En outre, vous pouvez fournir volontairement les informations supplémentaires que vous jugez nécessaires au traitement de la prise de contact.

Your request will be examined by a subcontractor appointed by us, in accordance with article 28 of the ODASG.


6.3.2 Finalité et fondement juridique


The processing of your data based on the use of the application form is carried out for the purpose of processing your request and deciding on the establishment of an employment relationship.There is no legal or contractual obligation to share your data.The processing of your request, however, will not be possible without providing the information in the mandatory fields.If you do not wish to provide this data, please use other means to send us your application.


6.3.3 Durée de sauvegarde


Nous conservons les données collectées durant toute la durée de la procédure de candidature et, en cas de non-emploi, durant une période de six mois à compter de la date de rejet. En cas d’emploi, vos données seront collectées pendant une période de trois ans après la fin de l’occupation de poste.


6.4 Newsletter


6.4.1 Type et volume du traitement


Dans la mesure où vous vous inscrivez sur notre site internet pour recevoir nos newsletters, nous collectons votre adresse électronique [ainsi que votre nom ….] et sauvegardons ces informations en même temps que la date d’inscription et votre adresse IP. Vous recevez ensuite un courriel par lequel vous devez confirmer votre inscription à la newsletter (Double-Opt-in). Si vous ne confirmez pas l’inscription dans un délai de 48 heures, celle-ci est automatiquement annulée et vos données ne sont pas traitées pour l’envoi de la newsletter.


To send the newsletter, we use a service from SendGrid Inc, which processes your personal data on our behalf in accordance with art. 28 of the RGPD. Your data will not be passed on to third parties.


6.4.2 Durée de sauvegarde


Once you have subscribed to our newsletter, we will store your data for a maximum of 48 hours until you have confirmed your subscription. Once your confirmation has been finalized, we save your data until you revoke your consent (unsubscribe from the newsletter), and for technical reasons for a maximum of 7 additional days.


6.5 Données relatives aux avis et pages Google My Business


6.5.1 Type et volume du traitement


Sur notre application Datakeen Client Reviews, nous permettons à l’utilisateur de bénéficier de suggestions de réponses aux avis déposés sur ses établissements Google My Business.


6.5.2 Finalité et fondement juridique


Le traitement de vos données basé sur la connexion à Google My Business est effectué dans le but de donner accès au service Datakeen de réponse suggérée aux avis afin d’y apporter la meilleure réponse possible. Aucune obligation légale ou contractuelle de partage de vos données n’est existante. Le traitement des avis ne sera possible sans effectuer la connexion avec votre compte Google My Business par le portail oAuth.


6.5.3 Durée de sauvegarde


Nous conservons les données collectées durant toute la durée de votre utilisation de l’application Datakeen Client Reviews. En cas d’arrêt d’utilisation de l’application vos données Google My Business sont supprimées.