Intelligent text classification
Our solution analyzes and understands the text of your emails and comments. You can then automate the transfer of comments and emails to the right expert.
< 100
necessary training texts
10 000
texts processed each day
100
emails processed every second
How does it work?
Manually add the texts you want to classify to the queue. You can also set up our API to automate the addition of emails and comments.
Our solution analyzes the natural language to find the nature of the text. The messages are then sorted according to the different pre-defined types.
Our solution analyzes the natural language to find the nature of the text. The messages are then sorted according to the different pre-defined types.
Comments and emails are added to our customer service management interface and are sorted by type to allow you to respond effectively.
Our integrated solutions
Our integrated solutions bring together different functionalities to perform more complex work.
Marketing
Management of customer reviews
Send a quick and relevant response to each customer review.
Customer relations
Email management and assignment
Forward emails internally and take advantage of our suggested responses.
Marketing
Archive enhancement
Capture information and easily compare your archives.
Our integrated customer relationship management solutions help you optimize your communication. Respond to all your emails and comments to improve customer satisfaction.
