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Intelligent text classification

Our solution analyzes and understands the text of your emails and comments. You can then automate the transfer of comments and emails to the right expert.

< 100

necessary training texts

10 000

texts processed each day

100

emails processed every second

How does it work?

Manually add the texts you want to classify to the queue. You can also set up our API to automate the addition of emails and comments.
Our solution analyzes the natural language to find the nature of the text. The messages are then sorted according to the different pre-defined types.
Our solution analyzes the natural language to find the nature of the text. The messages are then sorted according to the different pre-defined types.
Comments and emails are added to our customer service management interface and are sorted by type to allow you to respond effectively.

Our integrated solutions

Our integrated solutions bring together different functionalities to perform more complex work.

Marketing

Management of customer reviews

Send a quick and relevant response to each customer review.

$

Customer relations

Email management and assignment

Forward emails internally and take advantage of our suggested responses.

$

Marketing

Archive enhancement

Capture information and easily compare your archives.

$
Our integrated customer relationship management solutions help you optimize your communication. Respond to all your emails and comments to improve customer satisfaction.