Gestion des commentaires et emails
Datakeen automatically detects when emails arrive and comments are added. We then classify this information according to the establishment in question, the publishing platform, ...
3 tools
Google MyBusiness, TripAdvisor and TrustPilot
Live
Immediate response to emails and comments
How does it work?
Your customers post comments on scoring sites. Your customers, employees and suppliers send you emails.
Our tool detects these actions and adds the corresponding information to your workflow. Our user interface is intuitive and visual to help you optimize your work.
Our tool detects these actions and adds the corresponding information to your workflow. Our user interface is intuitive and visual to help you optimize your work.
Work as a team and collaborate easily to manage emails and comments in an organized way. Avoid duplication and track changes in real time.
Our integrated solutions
Our integrated solutions bring together different functionalities to perform more complex work.
Marketing
Customer notification management
Send a quick and relevant response to each customer review.
Customer relations
Email management and assignment
Forward emails internally and take advantage of our suggested responses.
Our integrated customer relationship management solutions help you optimize your communication. Respond to all your emails and comments to improve customer satisfaction.
