Email routing
Email routing saves precious time. Our platform retrieves emails from your shared inbox and forwards them. Our AI identifies the recipient by analyzing the content and attachments of each email.
Automate email assignment
Datakeen can help you optimize email allocation. Our tool takes care of routing incoming emails to the right person within your company. To determine the team or person in charge, our AI analyzes the content and attachments of each email. In just a few seconds, the email is forwarded.
Reduced response time
Our tool's email routing functionality helps you reduce your response time. Datakeen automates email forwarding to save you time. This way, each team member receives the emails for which he or she is responsible, and can respond quickly.
Objective zero inbox
Email routing improves the speed with which each employee handles his or her emails. Say goodbye to wasted time searching for the right recipient. If an email is not intended for you, it is automatically forwarded. In this way, you can quickly process your mailbox to achieve the zero inbox objective.
Improving the customer experience
With our email management solution, you can easily optimize the speed and accuracy of customer responses. Our routing functionality lets you automate the redirection of emails to the person in charge. So your customers can benefit, at all times :
- A personalized response from the person in charge of their file or an expert on the subject in question.
- Fast, responsive feedback from your teams.
Boost your customer relations and the experience you offer at every point of contact.
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Frequently asked questions
Email routing
Email routing is the transfer of emails received in a shared inbox to the inbox of a specific person.