Answer IA
Email management & auto reply
Don't waste another second managing and writing emails. Take advantage of automatic email routing and suggested replies. Save your staff time!
They trust us
Customer relations
Respond to all your customers and develop a relationship of trust.
Branding
Ensure that the style and tone of your emails are consistent with your brand image.
Workflows
Build auto-response sequences using your resources & FAQs.
Reactivity
Increase your reactivity and the speed of response to your customers' emails.
Use cases
Suggested email responses tailored to your industry
Don't worry about answering your customer reviews - AnswerIA does it for you! Whether you're a franchisee, a large chain store or an independent, AnswerIA provides the ideal solution, at a price that's right for you.
MULTI-SITE COMPANY
Ensure the smooth transmission of emails between agencies
Transfer speed
Automate the transfer of emails to the right employee. Increase your responsiveness and speed of response.
CUSTOMER RELATIONSHIP
Benefit from a pre-written reply to each email
Personalized answers
Benefit from a personalized response suggestion adapted to your brand, for each email.
Routing
Automatically forward emails to the right recipient
Are you wasting time forwarding emails internally? Our email management tool takes care of it for you. Datakeen AI identifies the subject of emails and the appropriate recipient to reply.
Categorization
A category is automatically added to each email for easy searching and archiving.
Transfer
An email isn't being sent to the right person? Our AI identifies the recipient and forwards the email.
Car training
Our AI analyzes your employees' transfer habits. You can add specific conditions.
Suggested answer
Don't write a single email, Datakeen takes care of it for you!
Once the email has been analyzed by our AI, a response is automatically generated. You can modify it if necessary and send it with a single click. Speech tone, specific vocabulary and multiple factors can be modified from our platform.
Efficiency
Free your employees from writing emails, AnswerIA offers you a personalized response.
Reactivity
Respond faster to your customers with pre-written answers. Ensure quality customer service.
Trust
Build a relationship of trust with personalized answers that reflect your brand.
Create workflows and automate answers to recurring questions
Do your customers often ask the same question? Datakeen detects the question even if it's asked in a different way. You can easily automate the response and ensure customer satisfaction.
Building an automated response workflow
Rapid training to detect different alternatives
A 100% automated workflow to reduce the number of emails to be processed
Analytics
Your mailbox is an under-exploited source of knowledge
Analyze your emails to learn more about your market. Our analysis AI helps you detect business trends, your strengths and areas for improvement. Get a live view of your key figures and the quality of your customer relations.
Your KPIs at a glance
All encrypted email information can be compared from our analysis interface. Track your response speed to customer emails in real time.
Understanding the market
Identify customer problems and address them quickly. Our analysis tool identifies recurring issues and brings them to your attention.
Evolve your customer relations
Fill in this form and one of our consultants will contact you. Let's discuss the benefits of email management for your customer relations.
Find out more about email management
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Frequently asked questions
Email management
Automate email routing with an email management tool. This will save you a lot of time and help you respond quickly to all your emails and customers. There are a number of ways to distribute emails among collaborators: Providing customers with a precise, relevant and responsive response makes for a smoother customer journey. They can move through the purchasing process more quickly and smoothly.