Catalogue
Developers
Connection
Contact & Demo
Datakeen logo
a

How do you respond to a negative customer review?

by | Oct 12, 2023

To prevent customer frustration from escalating, respond quickly to negative customer reviews. An unhappy customer and/or a very negative review can be destructive to your business. Show empathy and express your regret. Don't forget to...

How do you solicit customer feedback?

by | Oct 12, 2023

There are many ways to encourage customers to leave a review. You can opt for one of the following: A few e-mails asking for positive feedback following a purchase in your store or on your e-commerce site. Fast, friendly customer service...

Why use a customer review management tool?

by | Oct 12, 2023

Customer review response tools enable you to respond quickly and keep to the same guidelines. Our tool doesn't get bored or tired: it responds professionally to all customer reviews. Datakeen saves you time...