Customer relations
Choose a customer-centric approach
With Datakeen, boost your responsiveness and the accuracy of your message. Develop a customer-centric approach to improve customer satisfaction, to encourage engagement and referrals.
Customer satisfaction
Answer quickly and accurately to prove your commitment
Customer knowledge
Refine your customer knowledge to tailor your responses
Customer focus
Make decisions in line with your customers' needs
Our integrated solutions
Our integrated customer service solutions help you to boost customer satisfaction through greater responsiveness and customer focus. Integrated solutions combine multiple functionalities to provide you with a comprehensive tool for implementing advanced processes. Datakeen enhances your customer relationship management, from accelerating service to transmitting information internally.
Customer relations
Notice and comment management
Enhance and support your online reputation with a fast, relevant response to every customer comment Attract more customers and boost your bottom line
Document processing
Document processing
Capture important information from your documents. Verify the authenticity of official documents and the completeness of personalized documents.