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Customer relations

Choose a customer-centric approach

With Datakeen, boost your responsiveness and the accuracy of your message. Develop a customer-centric approach to improve customer satisfaction, to encourage engagement and referrals.

Customer satisfaction

Answer quickly and accurately to prove your commitment

Customer knowledge

Refine your customer knowledge to tailor your responses

Customer focus

Make decisions in line with your customers' needs

Our integrated solutions

Our integrated customer service solutions help you to boost customer satisfaction through greater responsiveness and customer focus. Integrated solutions combine multiple functionalities to provide you with a comprehensive tool for implementing advanced processes. Datakeen enhances your customer relationship management, from accelerating service to transmitting information internally.

Customer relations

Notice and comment management

Enhance and support your online reputation with a fast, relevant response to every customer comment Attract more customers and boost your bottom line

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Customer relations

Email management and assignment

Boost the efficiency of all your internal departments. Automatically forward each email to the right person and benefit from our personalized response suggestions.

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Document processing

Document processing

Capture important information from your documents. Verify the authenticity of official documents and the completeness of personalized documents.

Datakeen - KYC document processing
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